How much do hearing instruments cost?
The cost of a hearing instrument varies depending on its technological features, as well as the degree of hearing loss of the patient. Prices can range from around R5 600 for one hearing instrument, up to R65 000 for a set of the most sophisticated hearing aids available on the market. These prices do not take into account medical aid contributions, and your Phonak Professional will gladly assist you in corresponding with your medical aid to determine the extent of their contribution.
How much will my medical aid pay toward hearing instruments?
Your medical aid contribution depends on your medical scheme and the medical plan you have selected. Contributions range from none at all to R20 000. The rate of payment also differs, with some medical aids contributing annually (every year) and others every two years, etc. Your Phonak Professional will assist you in corresponding with your medical aid scheme to determine their contribution.
How long will my hearing instruments last?
Hearing instruments last between four and seven years, depending on how well they are cared for. Some individuals get up to ten years of use from their hearing instruments – proving that maintenance is a key factor in extending the lifespan of your hearing instruments. From a technological point of view you can expect to be introduced to advanced features every two to three years.
How well do hearing instruments work?
Hearing instruments take some time getting used to. The hardest thing might be adapting to all the “new sounds” that you have been "missing" for some time. Once you get used to the hearing instrument you will find it truly does change your life!
Why are hearing aids so big and bulky?
Not all hearing instruments are big and bulky - most modern hearing instruments are small and discreet – manufacturers spend millions every year just on perfecting the design. Visit one of our Phonak Professionals to show you the latest designs and how they can be discreetly worn.
My grandmother’s hearing instrument made a whistling sound!
Will mine be like this?
No, the days of hearing aids whistling are long gone. Modern hearing aids, in conjunction with well-manufactured ear moulds, eliminate feedback (whistling). Phonak’s unique ‘whistleblock’ and feedback management technology eliminate the ‘whistling’ associated with older hearing aid technology.
How much does a hearing test cost and do you charge medical aid rates?
Most Phonak Professionals charge medical aid rates. A hearing test can cost from R250 to R500+ depending on the range of tests performed by the Professional. We recommend that you discuss the specific rates with your Professional.
How long does a hearing test take?
A typical first consultation takes between 60 and 90 minutes.
If I come in for a hearing test today will I get my hearing aids on the same day?
Depending on the degree of hearing loss, there are some models that can be fitted immediately. Most hearing aids, however, require a custom-made ear mould that takes a day to manufacture (sometimes extended time must be allowed to accommodate courier services).
Can I first test the hearing aids before I buy them?
Should you consider purchasing hearing aids, a Phonak Professional will gladly assist you. We will also offer you the opportunity to listen to the hearing aids on site and experience the different computer simulated sound environments, such as a busy restaurant, speaking over the phone, etc. However, a trial may not allow sufficient time for you to experience the real life benefit you will experience once successfully fitted with a hearing instrument.
Where can I find my nearest Phonak Professional?
See our Phonak Network section.
What must I do before I come for a hearing test?
Contact one of our Phonak Professionals for an appointment and remember to take along your medical aid membership card with identification documents.
How often must I see the Phonak Professional after I have received my hearing aids?
We recommend that you visit the Professional within 2-4 weeks after the fitting for a follow-up visit. This allows you time to adjust to all the new sounds and to accurately define problem areas with your Professional, which will then be addressed. Thereafter you may visit the centre at your discretion, but you should do so at least once a year.
My family keeps telling me that the television is too loud. Is there something wrong with my hearing?
Family members often notice a hearing problem for the person with the impairment because the hearing-impaired person increases the volume of the television and/or radio to such an extent that it gets uncomfortably loud for people with normal hearing. We recommend that you make an appointment for a hearing test.
My workplace is very noisy. Will this eventually affect my hearing?
Exposure to high noise levels may cause permanent noise-induced hearing loss. Workers in high noise environments should wear hearing protection - ideally, custom made hearing protection devices that are SABS-approved. Ask your Phonak Professional for more information.
For some time I have had a constant ringing noise in my ears. Is that a sign of a hearing problem?
Tinnitus (a constant ringing in the ears) is a very prevalent hearing problem. Hearing aids have proven to be very effective in Tinnitus management and many Tinnitus sufferers also have some degree of hearing loss. Hearing Health™ is a new health supplement that can drastically reduce the perception of “ringing in the ears”. Please contact one our Professionals for more information.
We hope we have answered all of your questions!
If you have any further enquiries, send us an e-mail.
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